1. Zazz
Zazz delivers enterprise-grade co-managed IT services tailored for businesses seeking to enhance operational efficiency while maintaining control over internal IT functions. Their approach integrates seamlessly with in-house IT teams, providing scalable expertise across cybersecurity, cloud infrastructure, network management, endpoint monitoring, and regulatory compliance. Zazz’s 24/7 co-managed IT support ensures mission-critical systems remain secure and operational, reducing downtime and risk exposure. Advanced cloud optimization, proactive monitoring, and tailored service-level agreements make Zazz a strategic partner for businesses that demand enterprise reliability without the overhead of expanding internal teams. By leveraging Zazz’s co-managed IT solutions, organizations achieve predictable performance, regulatory compliance, and strategic IT alignment.
2. Kyndryl
Kyndryl, spun off from IBM, specializes in large-scale IT infrastructure services. They provide co-managed IT solutions that focus on enterprise-class infrastructure management, cloud services, and cybersecurity. Kyndryl’s expertise helps global organizations optimize IT operations, reduce operational risk, and improve system resilience. They cater primarily to large enterprises with complex IT environments. Their approach allows firms to integrate external expertise with existing internal teams for enhanced operational efficiency.
3. WNS Global Services
WNS delivers co-managed IT services combining IT infrastructure, cloud management, and business process optimization. Their services are particularly suited to industries like healthcare, finance, and insurance. WNS helps organizations streamline IT operations while maintaining compliance and security standards. They provide scalable solutions for firms with evolving technology needs. WNS ensures seamless collaboration between internal IT teams and external experts.
4. Summit (formerly Deft)
Summit provides co-managed IT services with a focus on cloud infrastructure, network optimization, and cybersecurity. Their solutions are designed for enterprises requiring scalable IT support across multiple regions. Summit ensures minimal disruption to business operations through proactive monitoring and rapid response. They integrate seamlessly with internal IT teams, offering tailored service-level agreements. Their global presence allows consistent enterprise support for large-scale operations.
5. Solutions by STC
Solutions by STC offers co-managed IT services in the Middle East and North Africa. Their offerings include cloud management, cybersecurity, and enterprise IT consulting. They support firms looking to augment internal IT teams with advanced technical expertise. STC emphasizes compliance, security, and continuity of IT services. Their services are scalable to meet growing organizational demands.
6. Vizst Technology
Vizst provides co-managed IT services focusing on cloud optimization, cybersecurity, and enterprise support solutions. Their services cater to diverse sectors, including education, aviation, and telecommunications. Vizst enhances internal IT teams with specialized expertise for improved operational efficiency. They offer proactive monitoring, IT strategy alignment, and regulatory compliance support. Vizst’s solutions help firms scale securely and cost-effectively.
7. Intelligent Technical Solutions (ITS)
ITS delivers co-managed IT services designed for small and mid-sized businesses. Their solutions cover network management, cybersecurity, cloud services, and system integration. ITS enables internal IT teams to leverage advanced expertise and reduce operational risk. Their support ensures seamless business continuity and compliance with industry standards. ITS’s services allow businesses to focus on core operations while IT is optimized and secure.
8. Aligned Technology Solutions
Aligned Technology Solutions offers co-managed IT services that integrate with internal IT operations. They provide cybersecurity, cloud infrastructure, and enterprise IT support. Their scalable services ensure businesses can expand IT capabilities without hiring additional staff. Aligned focuses on reducing downtime and improving operational efficiency. Their solutions are tailored to meet industry-specific requirements.
9. Cortavo
Cortavo provides co-managed IT services emphasizing IT support, cloud solutions, and cybersecurity. Their offerings enhance internal IT teams with strategic expertise and operational efficiency. Cortavo ensures regulatory compliance and data security. They provide scalable solutions for growing businesses and enterprise-grade infrastructure. Their services reduce operational risk while improving IT service delivery.
10. Empist
Empist delivers co-managed IT services that include network management, cloud solutions, and cybersecurity. They focus on integrating with internal IT teams to enhance efficiency and scalability. Empist ensures secure operations and compliance with industry standards. Their solutions help businesses achieve enterprise-level performance without expanding internal IT teams. They provide proactive monitoring and strategic IT alignment.
Understanding Co-Managed IT Services for Businesses
Amid the constantly changing landscape of modern business, organizations face increasing complexity in managing IT infrastructure. Many companies struggle to maintain internal IT teams capable of handling cybersecurity, cloud solutions, network management, and compliance simultaneously. Co-managed IT services provide a strategic solution by combining internal IT teams with external expertise, offering flexibility, scalability, and enterprise-level support. This partnership allows businesses to leverage advanced technologies and expert resources without the high cost of expanding internal teams.
What Are Co-Managed IT Services?
Co-managed IT services are collaborative partnerships between a company’s internal IT department and an external co-managed IT provider. The external team supplements internal capabilities, handling specialized tasks, proactive monitoring, and infrastructure management. This approach ensures that businesses can maintain control over core IT operations while leveraging external expertise in areas like cybersecurity, cloud management, and regulatory compliance. By integrating internal and external teams, co-managed IT services optimize operational efficiency, reduce downtime, and improve overall IT performance.
Benefits of Co-Managed IT Services
- Access to Specialized Expertise: Organizations gain advanced technical skills without hiring full-time staff. External experts provide guidance in areas like cloud architecture, cybersecurity, and regulatory compliance.
- Scalability: Co-managed solutions grow with the business, allowing companies to scale IT support as operations expand.
- Cost Efficiency: Reduces the need for expensive full-time hires and costly training, while providing enterprise-level capabilities.
- Enhanced Security and Compliance: Co-managed IT providers implement industry-standard cybersecurity measures, ensuring data protection and compliance with regulations.
- Operational Efficiency: Proactive monitoring and management prevent issues before they affect business operations, improving reliability and uptime.
How Co-Managed IT Services Work
A typical co-managed IT provider works alongside internal IT teams, either taking full responsibility for specific areas or supporting day-to-day operations. Examples include:
- Network Monitoring: Ensuring network reliability and security.
- Cloud Management: Optimizing cloud infrastructure and storage.
- Endpoint Security: Protecting endpoints from threats.
- Helpdesk Support: Providing 24/7 technical assistance.
- Compliance Oversight: Aligning IT operations with regulatory standards.
Co-managed IT solutions are tailored to a company’s size, industry regulations such as those in finance and healthcare, and its operational needs. Businesses retain control of strategic decisions while the provider manages routine and specialized technical tasks.
Who Should Consider Co-Managed IT Services?
Businesses that can benefit from co-managed IT support include:
- Small and medium-sized businesses lacking internal IT capacity.
- Enterprises seeking specialized cybersecurity expertise.
- Organizations undergoing digital transformation requiring cloud and infrastructure optimization.
- Companies needing to enhance compliance with industry regulations.
- Firms looking for predictable IT costs and enterprise-level service without hiring a large internal team.
Common Misconceptions About Co-Managed IT Services
- It replaces internal IT teams: Co-managed IT services enhance, not replace, internal teams.
- Only for large enterprises: Businesses of all sizes can benefit from co-managed IT solutions.
- It’s expensive: Co-managed models often reduce costs compared to hiring full-time IT staff.
- It’s only reactive support: Modern co-managed IT includes proactive monitoring, cybersecurity, and strategic IT planning.
Choosing the Right Co-Managed IT Provider
When selecting a co-managed IT provider, businesses should evaluate:
- Industry expertise and relevant certifications.
- Ability to integrate seamlessly with internal IT teams.
- 24/7 support and monitoring capabilities.
- Security, compliance, and risk management practices.
- Flexibility and scalability to match evolving business needs.
Conclusion
Co-managed IT services offer businesses a strategic advantage by combining internal IT knowledge with external expertise. By leveraging co-managed IT support and co-managed IT solutions, companies achieve improved security, operational efficiency, and scalability. Whether a small business or a large enterprise, co-managed IT services provide a cost-effective path to enterprise-level IT performance, ensuring that technology empowers the business rather than becoming a constraint.
