In today’s digital-first world, businesses rely heavily on technology to drive operations, customer engagement, and long-term growth. But maintaining secure, high-performing, and compliant IT infrastructure in-house can be both costly and complex. That’s where Managed IT Services come in, providing companies with access to specialized expertise, 24/7 monitoring, cloud support, and cybersecurity, without the burden of maintaining a full-time internal team.
Chicago has quickly grown into a central hub for technology and innovation, with enterprises of all sizes seeking IT partners to support their digital evolution. From infrastructure management and helpdesk support to cybersecurity and cloud services, the right managed services provider (MSP) can help organizations stay agile, resilient, and secure.
To make your search easier, we’ve curated a list of the top 10 Managed IT Services companies in Chicago.
Here is List of Top 10 Managed IT Service Providers
1. Zazz
Zazz delivers secure, modern, and scalable managed IT services tailored to enterprises and public sector organizations. With a strong focus on legacy modernization, compliance, and cost optimization, Zazz supports complex, high-impact transformation initiatives. The team offers 24/7 monitoring, cloud infrastructure management, DevSecOps, and dedicated support teams, earning a perfect 5.0 rating from 75+ clients across industries.
Click here to visit Zazz: https://www.zazz.io/it-managed-services
2. Netrix Global
Netrix is a Chicago-headquartered IT provider offering managed services, cloud solutions, and cybersecurity. Their expertise in Microsoft technologies and enterprise collaboration tools makes them a go-to for mid-market and large organizations seeking scalable digital solutions.
3. IBM
IBM offers comprehensive managed infrastructure and hybrid cloud services for global enterprises, including AI-powered automation, cybersecurity, and multi-cloud orchestration. Known for serving Fortune 500 clients, IBM is ideal for large organizations operating in complex, highly regulated industries.
4. Accenture
With a massive global footprint, Accenture provides fully managed IT, cloud transformation, and security services. Their managed services arm supports major government entities and multinational enterprises. While they lead in innovation and scale, Accenture’s service model typically caters to companies with multi-million-dollar IT budgets.
5. Tata Consultancy Services (TCS)
TCS is a global leader in IT services, consulting, and business solutions. Their managed IT offerings cover cloud infrastructure, cybersecurity, digital workplace services, and enterprise application management. With a presence in over 50 countries, TCS supports some of the world’s largest organizations across industries such as banking, retail, healthcare, and telecom, delivering mission-critical solutions at scale.
6. EMPIST
EMPIST combines managed IT, digital services, and cybersecurity. With experience across healthcare, education, and financial sectors, EMPIST is a strong local option for growing businesses seeking modern IT support.
7. HCLTech
HCLTech delivers infrastructure and application management at scale, catering to global enterprises with 10,000+ employees. Their managed IT services include AI operations, zero-trust security frameworks, and next-gen data centers, ideal for multinationals, not mid-sized businesses.
8. Framework IT
Focused on SMBs and professional services firms, Framework IT provides proactive, data-driven IT support, network management, and helpdesk services. Their structured IT maturity model helps align technology with business growth goals.
9. Capgemini
Capgemini’s managed services span cloud operations, security, infrastructure modernization, and enterprise platforms like SAP and Oracle. Their pricing and scope make them a fit for large corporations undergoing multi-country digital transformation efforts.
10. All Covered
With a strong Chicago presence, All Covered provides robust managed IT, cloud, and security services to education, legal, and financial industries. Backed by Konica Minolta, they bring enterprise resources while still being approachable for mid-market clients.
Conclusion
As businesses continue to adapt to an increasingly digital world, selecting the right Managed IT Services provider becomes critical to long-term success. Whether you’re looking to enhance cybersecurity, streamline operations, or modernize legacy systems, a trusted MSP can provide the expertise, scalability, and support your organization needs. From global powerhouses to agile, high-performing firms, the providers listed above represent some of the top names in managed IT, each offering unique strengths to meet a wide range of business needs. Evaluate your priorities, assess service offerings, and choose a partner aligned with your technology vision and growth objectives.
